Empowered by Innovation, Recognised by Pioneers

AI-Powered Communication Across Every Channel

Communicate through every channel with instant, intelligent conversations; automated, synced, and always on.

VerbaCall

Handles inbound and outbound calls with precision 24/7 no wait times, no script fatigue, just fluid, AI-led conversations.

VerbaMail

Reads, understands, and replies to emails instantly; personalised responses, automatic follow-ups, zero backlog.

VerbaChat

Engages visitors in real time with tailored recommendations, and multilingual support.

VerbaMessenger

Automates WhatsApp conversations across lead generation, support, and re-engagement; quick, contextual, and continuous replies.

Drive Your Business With Conversational AI

Smarter workflows and sharper decisions powered by conversational intelligence.

Omnichannel by Design

From email and voice to web chat, SMS, and WhatsApp, VerbaFlo connects every touchpoint with one intelligent engine 24/7.

Multilingual & Customisable

VerbaFlo communicates in multiple languages and is fully configurable to match your brand's tone, structure, and communication style.

Reduce Operational Overhead

Automate high-frequency workflows such as leasing, renewals, maintenance updates, and payment reminders through a single, integrated AI platform.

Prioritise Personal Interactions

Delegate repetitive communication to AI and allow your team to focus on high-impact, human-led interactions that drive loyalty and conversion.

Consistent Experience

Maintain operational continuity regardless of staff changes or economic shifts. VerbaFlo ensures every customer interaction adheres to your defined process.

Increased Data & Control

Gain complete visibility into your communication funnel with actionable insights that improve decision-making and optimise outcomes.

How VerbaFlo Works

Onboarding to Go-Live Timeline

AI-Powered Solutions Across the User Lifecycle

From Acquisition to Retention, VerbaFlo Covers It All

Client Acquisitions

Empower your team with AI-led conversations & campaign tools that let you design, customise, and launch outreach on your terms across channels and audiences you choose. VerbaFlo makes client acquisition faster and sharper with smart insights.

Operations & Management

Streamline task handling with automated workflows, real-time reporting, and integrated tech framework and capabilities. Optimise day-to-day operations with complete oversight and zero manual effort.

Sales Enablement

Empower sales teams with predictive analytics, conversation insights, and AI-guided coaching tools. Close more deals with data-backed intelligence and consistent performance tracking.

Customer Success

Improve resident satisfaction with proactive service, automated ticket creation & reminders with 24/7 support availability. Deliver faster responses and personalise every interaction at scale.

Seamlessly Integrate Into Your Ecosystem

Unify your ecosystem with plug-and-play integrations that sync data and keep every workflow running smoothly.

Media Mentions

More on AI

Bringing you the latest developments, best practices and innovations in AI and automation.

VerbaFlo Sponsors Proptech Connect 2025: Let’s Talk Conversational AI

For years, AI in real estate has been a conversation about tomorrow. But 2025? It’s different. We’re witnessing a fundamental shift; one where automation, data, and intelligent systems are business essentials.At VerbaFlo, we’ve always believed in building for what's next. But at PropTech Connect 2025, we’re showing the world what that actually looks like. From how conversations drive conversions to how AI nurtures users, we’re proving that the future isn’t something to prepare for, it’s already powering the best-performing real estate teams today.

The Evolution Of Voice AI: Why AI Voice Feels More Human Than Ever

Voice AI has evolved from robotic monotones to voices so natural they’re often indistinguishable from humans. Powered by neural networks, vast training data, and a deep understanding of emotion and context, modern AI voices feel...real. From Google Duplex’s human-like pauses to Microsoft’s VALL-E cloning voices in seconds, the technology has become a bridge for authentic connection. This blog explores the journey, breakthroughs, and future of Voice AI, and why it’s redefining how we communicate.

How artificial intelligence is changing the real estate industry cost reduction & increasing revenue?

Artificial Intelligence is transforming real estate by automating manual workflows, cutting operational costs, and unlocking new revenue streams. From lead scoring and lease abstraction to virtual staging and dynamic pricing, AI tools are driving smarter, faster decisions. Real-world solutions like VerbaFlo campaigns and chatbots are already enhancing engagement and ROI. As AI adoption grows, firms that move early will gain a decisive edge in profitability and performance.
More Blogs

See What Our Users Are Saying

VerbaFlo has become an integral part of how we drive occupancy across our buildings. The way it captures and routes student interest feels effortless, yet the outcomes have been anything but ordinary. In just a short time, we saw hundreds of verified contacts and over £1.4 million in confirmed bookings. What’s most impressive is how intuitive the system feels, both for our team and for the students interacting with it. It doesn’t feel like tech; it feels like a real extension of our leasing process.
Laura Kurt
Managing Director
,
Fusion
Working with VerbaFlo has been transformative for Downing. Their innovative AI solutions have significantly enhanced our operational efficiency and project management capabilities. The seamless integration of their technology has not only streamlined our processes but also driven substantial automated improvements in our business outcomes. VerbaFlo's proactive approach to addressing our needs have made them an invaluable partner. We look forward to continuing our successful collaboration and achieving even greater milestones together.
Bay Downing
Co-CEO
,
Downing
The Verbaflo team match our ambition every step of the way. Their problem solving, commitment and market knowledge have combined to deliver a constantly evolving communications solution that is driving our business performance. We’re looking forward to working with Verbaflo in partnership on this journey to transforming the way we interact with customers, finding them the most suitable accommodation option that will help them succeed at university through a frictionless process.
Max Bielby
COO
,
Vita Group
Working with VerbaFlo has been a game-changer for our business. Their AI-driven insights have transformed how we understand and engage with our global student audience, leading to sharper decision-making and measurable improvements across our marketing and sales strategies. We've seen a clear uplift in conversions, better alignment with student expectations, and improved campaign performance in key international markets. The platform is intuitive, the support team is outstanding, and the value we've gained far exceeds expectations. VerbaFlo is setting a new standard in data-driven growth for our sector.
Umang Gandecha
Executive Director
,
Londonist
VerbaFlo brought in the kind of AI solution we were looking for. From the first rollout, we saw the immediate benefits of smarter conversations and consistent lead engagement. But what really got our team excited was how much more the platform had to offer like the campaigns engine, which opened up new ways to proactively engage prospects across channels. It's not often you find a tech partner that continues to surprise you after onboarding, but with VerbaFlo, every conversation led to a new idea, a new use case, or a better way to connect with our audience. It’s not just a plug-and-play tool; it’s a scalable system we know we can build on.
Richard Smith
Managing Director
,
Moda
VerbaFlo has become an integral part of how we drive occupancy across our buildings. The way it captures and routes student interest feels effortless, yet the outcomes have been anything but ordinary. In just a short time, we saw hundreds of verified contacts and over £1.4 million in confirmed bookings. What’s most impressive is how intuitive the system feels, both for our team and for the students interacting with it. It doesn’t feel like tech; it feels like a real extension of our leasing process.
Laura Kurt
Managing Director
,
Fusion
Working with VerbaFlo has been transformative for Downing. Their innovative AI solutions have significantly enhanced our operational efficiency and project management capabilities. The seamless integration of their technology has not only streamlined our processes but also driven substantial automated improvements in our business outcomes. VerbaFlo's proactive approach to addressing our needs have made them an invaluable partner. We look forward to continuing our successful collaboration and achieving even greater milestones together.
Bay Downing
Co-CEO
,
Downing
The Verbaflo team match our ambition every step of the way. Their problem solving, commitment and market knowledge have combined to deliver a constantly evolving communications solution that is driving our business performance. We’re looking forward to working with Verbaflo in partnership on this journey to transforming the way we interact with customers, finding them the most suitable accommodation option that will help them succeed at university through a frictionless process.
Max Bielby
COO
,
Vita Group
Working with VerbaFlo has been a game-changer for our business. Their AI-driven insights have transformed how we understand and engage with our global student audience, leading to sharper decision-making and measurable improvements across our marketing and sales strategies. We've seen a clear uplift in conversions, better alignment with student expectations, and improved campaign performance in key international markets. The platform is intuitive, the support team is outstanding, and the value we've gained far exceeds expectations. VerbaFlo is setting a new standard in data-driven growth for our sector.
Umang Gandecha
Executive Director
,
Londonist
VerbaFlo brought in the kind of AI solution we were looking for. From the first rollout, we saw the immediate benefits of smarter conversations and consistent lead engagement. But what really got our team excited was how much more the platform had to offer like the campaigns engine, which opened up new ways to proactively engage prospects across channels. It's not often you find a tech partner that continues to surprise you after onboarding, but with VerbaFlo, every conversation led to a new idea, a new use case, or a better way to connect with our audience. It’s not just a plug-and-play tool; it’s a scalable system we know we can build on.
Richard Smith
Managing Director
,
Moda

Frequently Asked Questions

Key information to help you explore, understand, and implement VerbaFlo.

What is VerbaFlo?

VerbaFlo is an AI communication platform built for real estate operators to manage high-intent conversations at scale across webchat, WhatsApp, email, and voice. It handles common enquiries end-to-end (from availability and pricing to policies, bookings, viewings, and resident/student support), while keeping your team in control through brand-safe responses, configurable workflows, and human handover when needed.

Think of it as one system that keeps every conversation consistent, fast, and trackable without losing the nuance your teams need.

Who can benefit from VerbaFlo?

VerbaFlo is designed for real estate operators that handle high volumes of repeated questions, time-sensitive enquiries, and multi-channel communication especially where speed and clarity directly impact revenue, operations, or satisfaction.

It’s a strong fit for:

1. Student Housing & PBSA operators & student accommodation brands (leasing, enquiries, viewings, booking journeys, student support)

2. Build-to-rent, co-living, and multifamily operators (lead handling, resident queries, renewals, maintenance triage)

3. Teams that work across multiple sites/regions and need consistent answers, even outside office hours

How does VerbaFlo's AI communication stack work?

VerbaFlo brings together conversational AI, workflow logic, and system integrations so conversations don’t end at “answers”. Every interaction is designed to move a user forward, whether that means resolving a query, collecting the right details, or guiding them to the next step across webchat, WhatsApp, email, or voice. When a message comes in, VerbaFlo recognises intent (availability, pricing, viewings, policies, support) and responds using your approved knowledge base. That keeps replies accurate, consistent with your brand, and aligned with operational rules; not generic AI chat. From there, it takes action: it can capture structured information, recommend options, route enquiries, trigger follow-ups, or hand over to a team member with full context. And because it syncs outcomes into your CRM/PMS and tracks performance, you get clean data, clear reporting, and visibility into what’s being handled automatically vs where humans are still needed.

How do I get started with VerbaFlo?

Getting started with VerbaFlo is simple. Contact us via email at info@verbaflo.ai or fill out the contact form on our website, and our team will guide you through the onboarding process, including a demo of our platform.

What are the key features of VerbaFlo?

VerbaFlo is feature-rich, but the value is simple: it helps you handle more conversations with the same team, consistently, safely, and across channels.

Key features include:

  • Multi-channel communication: webchat, WhatsApp, email, and voice
  • Lead handling & qualification flows (without messy back-and-forth)
  • Viewing and booking journeys with structured data capture
  • Support automation for common resident/student enquiries
  • Brand-safe responses grounded in your approved policies and knowledge
  • Smart handover to humans with context, so teams don’t start from scratch
  • CRM/PMS integrations to keep records up to date
  • Analytics dashboard to track performance, trends, and conversation outcomes
  • Security and compliance controls suitable for operational environments
Can VerbaFlo integrate with existing CRM sytems?

Yes, VerbaFlo seamlessly integrates with popular CRM tools like Salesforce, HubSpot, and others, ensuring a smooth workflow without the need for multiple platforms.

Ready to hear it for yourself?

Request a personalised demo and discover how VerbaFlo centralises communication and drives measurable performance across your portfolio.

Book a Demo
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