Terms and Conditions
Effective Date: 1st August, 2024
Last Updated: 1st September, 2024

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1. Introduction
Welcome to VerbaFlo Solutions LLP (“VerbaFlo,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any other interactions you may have with us. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you must not use our website or services.
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2. Definitions
For the purposes of these Terms:

• "Website" refers to our site located at www.verbaflo.ai.
• "Services" means all products, services, content, features, and functionality provided by VerbaFlo through our website or otherwise.
• "User," "you," or "your" refers to any individual or entity accessing or using our website or services.

3. Eligibility
To use our website and services, you must be at least 18 years old or the legal age of majority in your jurisdiction. By accessing our website or using our services, you represent and warrant that you meet these eligibility requirements. If you do not meet these requirements, you must not access or use our services.
4. User Accounts
To access certain features of our services, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security and confidentiality of your account credentials.
• Notify us immediately of any unauthorised access to or use of your account.

You are responsible for all activities that occur under your account, whether authorised by you or not. VerbaFlo will not be liable for any loss or damage arising from your failure to comply with these obligations.
5. Use of Services
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not:

• Use our services in any way that violates applicable local, national, or international law or regulation.
• Attempt to gain unauthorised access to our systems, networks, or data.
• Use our services to distribute malware, viruses, or other harmful software.
• Engage in any activity that interferes with or disrupts the proper functioning of our website or services.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

VerbaFlo reserves the right to terminate or suspend your access to our services if you violate these Terms or engage in any prohibited activities.
6. Intellectual Property
All content, features, and functionality on our website, including but not limited to text, graphics, logos, icons, images, videos, software, and other materials (“Content”), are the exclusive property of VerbaFlo or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, reproduce, or create derivative works from any Content without our prior written consent.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Content for your personal, non-commercial use only. Any unauthorised use of the Content may violate copyright, trademark, and other applicable laws.
7. Payment and Billing
If you purchase any services or products from us, you agree to pay all fees and charges specified for such services or products in accordance with the payment terms provided. All payments must be made in the currency specified by us. You are responsible for any taxes, duties, or other charges imposed by applicable law.
VerbaFlo reserves the right to change its fees and billing methods at any time, with prior notice to you. If you do not agree with the changes, you may cancel your subscription or service.
8. Third-Party Services
Our website and services may include links to third-party websites, products, or services that are not owned or controlled by VerbaFlo. We do not endorse or assume any responsibility for any third-party sites, products, or services. Your interactions with third-party services are solely between you and the third party, and you agree that VerbaFlo is not liable for any loss or damage arising from your use of such third-party services.
9. Disclaimers
Our website and services are provided "as is" and "as available," without any warranties or conditions of any kind, either express or implied. VerbaFlo disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that our services will be uninterrupted, secure, or free from errors or viruses.
10. Limitation of Liability
To the fullest extent permitted by law, VerbaFlo, its affiliates, and their respective officers, directors, employees, agents, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our website or services, whether based on warranty, contract, tort, or any other legal theory, even if VerbaFlo has been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify, defend, and hold harmless VerbaFlo, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable solicitors' fees, arising out of or in any way connected with your access to or use of our website or services, your violation of these Terms, or your infringement of any rights of another.
12. Termination
VerbaFlo may terminate or suspend your access to our website or services at any time, with or without cause or notice, effective immediately. Upon termination, your right to use the services will cease immediately, and you must discontinue all use of the services.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be resolved exclusively by the courts located in [City, India]. For users based in the European Union or other regions with similar consumer protections, mandatory local law provisions may apply.
Dispute Resolution: In the event of a dispute, we encourage you to contact us first to seek a resolution. If we are unable to resolve the dispute, both parties agree to submit to binding arbitration in [City, India], under the rules of the [Indian Arbitration and Conciliation Act]. The decision of the arbitrator shall be final and binding on both parties.
14. Changes to These Terms
We may update or revise these Terms from time to time at our sole discretion. If we make significant changes to these Terms, we will notify you by email or through a notice on our website. Your continued use of our services after any such changes constitutes your acceptance of the revised Terms.
15. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and VerbaFlo with respect to your use of our website and services and supersede any prior agreements, understandings, or communications, whether written or oral.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.
17. Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure by VerbaFlo to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
18. Force Majeure
VerbaFlo shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, embargoes, government orders, or any other force majeure event.
19. Contact Us
If you have any questions or concerns about these Terms, please contact us at:

• VerbaFlo Solutions LLP
• Email: contact@verbaflo.ai
• Registered Address: WeWork Vaswani Chambers, 1st Floor, 264-265, Dr Annie Besant Rd, Municipal Colony, Worli Shivaji Nagar, Worli, Mumbai, Maharashtra 400030

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